HISTORICAL RECORD · 2026-10-08 · support-03

We need a quote for twenty seats next quarter.

Synthetic case. References were set by ClefBench and have not received an independent second review. These are recorded results, not a new model call.

urgent

Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count.

Reference: false

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	false	false	false	No
Clef-flash	false	false	false	No
Jev 1.13	false	false	false	No

Yes/no uses a 50% threshold. Score values are weighted scale indices; error flags and stability use the nearest level. Use the rule and full distribution to judge whether a difference matters for your task.

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	sales	sales	sales	No
Clef-flash	sales	sales	sales	No
Jev 1.13	sales	sales	sales	No

severity

Rate the stated impact, using the highest applicable level.

Reference: 0

0: Information request, cosmetic documentation issue, or no impact
1: One person affected or a minor issue with a workaround
2: An entire company or department affected, not all customers
3: All customers affected by an outage, lost access, or systemic erroneous charges

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	0.2985	0.2985	0.2985	No
Clef-flash	0.3086	0.3086	0.3086	No
Jev 1.13	0.19	0.2	0.2	No

Time and provider cost for this case

Clef · run 1: 689 ms · $0.00009816
Clef-flash · run 1: 454 ms · $0.00003681
Jev 1.13 · run 1: 359 ms · $0.00001953
Clef-flash · run 2: 406 ms · $0.00003681
Jev 1.13 · run 2: 358 ms · $0.00001953
Clef · run 2: 488 ms · $0.00009816
Jev 1.13 · run 3: 377 ms · $0.00001953
Clef · run 3: 613 ms · $0.00009816
Clef-flash · run 3: 420 ms · $0.00003681

Full task, reference answers and raw recorded responses

{
  "sample": {
    "state": "We need a quote for twenty seats next quarter.",
    "questions": {
      "urgent": {
        "type": "noul",
        "instructions": "Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count."
      },
      "category": {
        "type": "choice",
        "instructions": "Select the primary responsible team.",
        "criteria": {
          "technical": "Software, availability, access or documentation issue",
          "billing": "Charges, invoices, receipts or payments",
          "sales": "Quotes, pricing before purchase or demonstrations"
        }
      },
      "severity": {
        "type": "score",
        "instructions": "Rate the stated impact, using the highest applicable level.",
        "criteria": [
          "Information request, cosmetic documentation issue, or no impact",
          "One person affected or a minor issue with a workaround",
          "An entire company or department affected, not all customers",
          "All customers affected by an outage, lost access, or systemic erroneous charges"
        ]
      }
    }
  },
  "reference": {
    "urgent": false,
    "category": "sales",
    "severity": 0
  },
  "runs": [
    {
      "caseId": "support-03",
      "repeat": 1,
      "outcome": {
        "model": "clef",
        "measuredAt": "2026-10-08T09:25:55.844Z",
        "durationMs": 689,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451555-ls4eDFlseyhgDxtHDGX1",
          "model": "cloudflare/clef",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.0065
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
                "technical": 0.0137,
                "billing": 0.008,
                "sales": 0.9783
              },
              "confidence": 0.936
            },
            "severity": {
              "type": "score",
              "score": 0.2985,
              "probabilities": {
                "0": 0.7856,
                "1": 0.1376,
                "2": 0.0695,
                "3": 0.0073
              },
              "confidence": 0.5213,
              "legend": {
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                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
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            "output_tokens": 0,
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        "measuredAt": "2026-10-08T09:25:56.540Z",
        "durationMs": 454,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451556-3k9JVbDBrWBO1jfqs0Pu",
          "model": "cloudflare/clef-flash",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.0146
            },
            "category": {
              "type": "choice",
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              "probabilities": {
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                "billing": 0.0404,
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              },
              "confidence": 0.8594
            },
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                "1": 0.1077,
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                "3": 0.0079
              },
              "confidence": 0.537,
              "legend": {
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                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
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            "output_tokens": 0,
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    {
      "caseId": "support-03",
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      "outcome": {
        "model": "jev",
        "measuredAt": "2026-10-08T09:25:57.000Z",
        "durationMs": 359,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451556-OTJj9ncpQu5LdMVAmRv2",
          "model": "typesafe/jev-1.13-20260917",
          "provider": "TypeSafe",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.03
            },
            "category": {
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              "probabilities": {
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                "technical": 0
              },
              "confidence": 1
            },
            "severity": {
              "type": "score",
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                "0": 0.9,
                "1": 0.01,
                "2": 0.09,
                "3": 0
              },
              "confidence": 0.81,
              "legend": {
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                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
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          },
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            "output_tokens": 68,
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    },
    {
      "caseId": "support-03",
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        "model": "clef-flash",
        "measuredAt": "2026-10-08T09:27:28.644Z",
        "durationMs": 406,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451648-LSKMZ4tlVTsJGap3Hcq3",
          "model": "cloudflare/clef-flash",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.0146
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
                "technical": 0.0085,
                "billing": 0.0404,
                "sales": 0.9511
              },
              "confidence": 0.8594
            },
            "severity": {
              "type": "score",
              "score": 0.3086,
              "probabilities": {
                "0": 0.7958,
                "1": 0.1077,
                "2": 0.0886,
                "3": 0.0079
              },
              "confidence": 0.537,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
            }
          },
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            "output_tokens": 0,
            "cost": 0.00003681
          }
        }
      }
    },
    {
      "caseId": "support-03",
      "repeat": 2,
      "outcome": {
        "model": "jev",
        "measuredAt": "2026-10-08T09:27:29.060Z",
        "durationMs": 358,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451649-tYcQNdxbGGFUO9Ajh63O",
          "model": "typesafe/jev-1.13-20260917",
          "provider": "TypeSafe",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.03
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
                "billing": 0,
                "sales": 1,
                "technical": 0
              },
              "confidence": 1
            },
            "severity": {
              "type": "score",
              "score": 0.2,
              "probabilities": {
                "0": 0.9,
                "1": 0.01,
                "2": 0.09,
                "3": 0
              },
              "confidence": 0.81,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
            }
          },
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            "output_tokens": 68,
            "cost": 0.00001953
          }
        }
      }
    },
    {
      "caseId": "support-03",
      "repeat": 2,
      "outcome": {
        "model": "clef",
        "measuredAt": "2026-10-08T09:27:29.427Z",
        "durationMs": 488,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451649-25TKJ27e68wnQfvgfJ6J",
          "model": "cloudflare/clef",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.0065
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
                "technical": 0.0137,
                "billing": 0.008,
                "sales": 0.9783
              },
              "confidence": 0.936
            },
            "severity": {
              "type": "score",
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              "probabilities": {
                "0": 0.7856,
                "1": 0.1376,
                "2": 0.0695,
                "3": 0.0073
              },
              "confidence": 0.5213,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
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            "output_tokens": 0,
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          }
        }
      }
    },
    {
      "caseId": "support-03",
      "repeat": 3,
      "outcome": {
        "model": "jev",
        "measuredAt": "2026-10-08T09:29:00.377Z",
        "durationMs": 377,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451740-Ceu2R9qHj4T0bfblZXMc",
          "model": "typesafe/jev-1.13-20260917",
          "provider": "TypeSafe",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.03
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
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                "technical": 0,
                "billing": 0
              },
              "confidence": 1
            },
            "severity": {
              "type": "score",
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              "probabilities": {
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                "1": 0.01,
                "2": 0.09,
                "3": 0
              },
              "confidence": 0.81,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
            }
          },
          "usage": {
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            "cost": 0.00001953
          }
        }
      }
    },
    {
      "caseId": "support-03",
      "repeat": 3,
      "outcome": {
        "model": "clef",
        "measuredAt": "2026-10-08T09:29:00.768Z",
        "durationMs": 613,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451740-irykB2tj36zT9T78WrjW",
          "model": "cloudflare/clef",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
              "type": "noul",
              "noul": 0.0065
            },
            "category": {
              "type": "choice",
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                "billing": 0.008,
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              },
              "confidence": 0.936
            },
            "severity": {
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              "probabilities": {
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                "3": 0.0073
              },
              "confidence": 0.5213,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
            }
          },
          "usage": {
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            "output_tokens": 0,
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        }
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    },
    {
      "caseId": "support-03",
      "repeat": 3,
      "outcome": {
        "model": "clef-flash",
        "measuredAt": "2026-10-08T09:29:01.397Z",
        "durationMs": 420,
        "status": "success",
        "result": {
          "id": "gen-dec-1791451741-rYcmHE0Ueq4kWHsKQ9dQ",
          "model": "cloudflare/clef-flash",
          "provider": "Cloudflare",
          "answers": {
            "urgent": {
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              "noul": 0.0146
            },
            "category": {
              "type": "choice",
              "choice": "sales",
              "probabilities": {
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              },
              "confidence": 0.8594
            },
            "severity": {
              "type": "score",
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              "probabilities": {
                "0": 0.7958,
                "1": 0.1077,
                "2": 0.0886,
                "3": 0.0079
              },
              "confidence": 0.537,
              "legend": {
                "0": "Information request, cosmetic documentation issue, or no impact",
                "1": "One person affected or a minor issue with a workaround",
                "2": "An entire company or department affected, not all customers",
                "3": "All customers affected by an outage, lost access, or systemic erroneous charges"
              }
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          },
          "usage": {
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            "output_tokens": 0,
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        }
      }
    }
  ]
}

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