HISTORICAL RECORD · 2026-10-08 · support-11
Do you offer volume discounts for next year?
Do you offer volume discounts for next year?
Synthetic case. References were set by ClefBench and have not received an independent second review. These are recorded results, not a new model call.
urgent
Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count.
Reference: false
| Model | Run 1 | Run 2 | Run 3 | Changed answer? |
|---|---|---|---|---|
| Clef | false | false | false | No |
| Clef-flash | false | false | false | No |
| Jev 1.13 | false | false | false | No |
Yes/no uses a 50% threshold. Score values are weighted scale indices; error flags and stability use the nearest level. Use the rule and full distribution to judge whether a difference matters for your task.
category
Select the primary responsible team.
Reference: sales
- technical: Software, availability, access or documentation issue
- billing: Charges, invoices, receipts or payments
- sales: Quotes, pricing before purchase or demonstrations
| Model | Run 1 | Run 2 | Run 3 | Changed answer? |
|---|---|---|---|---|
| Clef | sales | sales | sales | No |
| Clef-flash | sales | sales | sales | No |
| Jev 1.13 | sales | sales | sales | No |
Yes/no uses a 50% threshold. Score values are weighted scale indices; error flags and stability use the nearest level. Use the rule and full distribution to judge whether a difference matters for your task.
severity
Rate the stated impact, using the highest applicable level.
Reference: 0
- 0: Information request, cosmetic documentation issue, or no impact
- 1: One person affected or a minor issue with a workaround
- 2: An entire company or department affected, not all customers
- 3: All customers affected by an outage, lost access, or systemic erroneous charges
| Model | Run 1 | Run 2 | Run 3 | Changed answer? |
|---|---|---|---|---|
| Clef | 0.0957 | 0.0957 | 0.0957 | No |
| Clef-flash | 0.1436 | 0.1436 | 0.1436 | No |
| Jev 1.13 | 0.01 | 0.01 | 0.01 | No |
Yes/no uses a 50% threshold. Score values are weighted scale indices; error flags and stability use the nearest level. Use the rule and full distribution to judge whether a difference matters for your task.
Time and provider cost for this case
- Clef · run 1: 504 ms · $0.00009792
- Clef-flash · run 1: 455 ms · $0.00003672
- Jev 1.13 · run 1: 331 ms · $0.00001949
- Clef-flash · run 2: 436 ms · $0.00003672
- Jev 1.13 · run 2: 330 ms · $0.00001949
- Clef · run 2: 517 ms · $0.00009792
- Jev 1.13 · run 3: 364 ms · $0.00001949
- Clef · run 3: 720 ms · $0.00009792
- Clef-flash · run 3: 508 ms · $0.00003672
Full task, reference answers and raw recorded responses
{
"sample": {
"state": "Do you offer volume discounts for next year?",
"questions": {
"urgent": {
"type": "noul",
"instructions": "Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count."
},
"category": {
"type": "choice",
"instructions": "Select the primary responsible team.",
"criteria": {
"technical": "Software, availability, access or documentation issue",
"billing": "Charges, invoices, receipts or payments",
"sales": "Quotes, pricing before purchase or demonstrations"
}
},
"severity": {
"type": "score",
"instructions": "Rate the stated impact, using the highest applicable level.",
"criteria": [
"Information request, cosmetic documentation issue, or no impact",
"One person affected or a minor issue with a workaround",
"An entire company or department affected, not all customers",
"All customers affected by an outage, lost access, or systemic erroneous charges"
]
}
}
},
"reference": {
"urgent": false,
"category": "sales",
"severity": 0
},
"runs": [
{
"caseId": "support-11",
"repeat": 1,
"outcome": {
"model": "clef",
"measuredAt": "2026-10-08T09:26:08.831Z",
"durationMs": 504,
"status": "success",
"result": {
"id": "gen-dec-1791451568-u5Y7ACDMNIIXjGVxx2nw",
"model": "cloudflare/clef",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.0075
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0206,
"billing": 0.0475,
"sales": 0.9319
},
"confidence": 0.8067
},
"severity": {
"type": "score",
"score": 0.0957,
"probabilities": {
"0": 0.9239,
"1": 0.0607,
"2": 0.0111,
"3": 0.0043
},
"confidence": 0.8099,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00009792
}
}
}
},
{
"caseId": "support-11",
"repeat": 1,
"outcome": {
"model": "clef-flash",
"measuredAt": "2026-10-08T09:26:09.343Z",
"durationMs": 455,
"status": "success",
"result": {
"id": "gen-dec-1791451569-WnFxoccjIPbJ9zuF53Rb",
"model": "cloudflare/clef-flash",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.2676
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0077,
"billing": 0.1264,
"sales": 0.8659
},
"confidence": 0.6489
},
"severity": {
"type": "score",
"score": 0.1436,
"probabilities": {
"0": 0.9038,
"1": 0.0555,
"2": 0.0339,
"3": 0.0068
},
"confidence": 0.7616,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00003672
}
}
}
},
{
"caseId": "support-11",
"repeat": 1,
"outcome": {
"model": "jev",
"measuredAt": "2026-10-08T09:26:09.816Z",
"durationMs": 331,
"status": "success",
"result": {
"id": "gen-dec-1791451569-OxaufE7cD1UdDZw3JBi5",
"model": "typesafe/jev-1.13-20260917",
"provider": "TypeSafe",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.06
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"sales": 1,
"billing": 0,
"technical": 0
},
"confidence": 1
},
"severity": {
"type": "score",
"score": 0.01,
"probabilities": {
"0": 1,
"1": 0,
"2": 0,
"3": 0
},
"confidence": 1,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 464,
"output_tokens": 68,
"cost": 0.000019488
}
}
}
},
{
"caseId": "support-11",
"repeat": 2,
"outcome": {
"model": "clef-flash",
"measuredAt": "2026-10-08T09:27:40.589Z",
"durationMs": 436,
"status": "success",
"result": {
"id": "gen-dec-1791451660-00Mdfa81e4ivoC116SaN",
"model": "cloudflare/clef-flash",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.2676
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0077,
"billing": 0.1264,
"sales": 0.8659
},
"confidence": 0.6489
},
"severity": {
"type": "score",
"score": 0.1436,
"probabilities": {
"0": 0.9038,
"1": 0.0555,
"2": 0.0339,
"3": 0.0068
},
"confidence": 0.7616,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00003672
}
}
}
},
{
"caseId": "support-11",
"repeat": 2,
"outcome": {
"model": "jev",
"measuredAt": "2026-10-08T09:27:41.033Z",
"durationMs": 330,
"status": "success",
"result": {
"id": "gen-dec-1791451661-UJmyZVpfq4ZjFlQN2QRk",
"model": "typesafe/jev-1.13-20260917",
"provider": "TypeSafe",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.05
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"sales": 1,
"billing": 0,
"technical": 0
},
"confidence": 1
},
"severity": {
"type": "score",
"score": 0.01,
"probabilities": {
"0": 1,
"1": 0,
"2": 0,
"3": 0
},
"confidence": 1,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 464,
"output_tokens": 68,
"cost": 0.000019488
}
}
}
},
{
"caseId": "support-11",
"repeat": 2,
"outcome": {
"model": "clef",
"measuredAt": "2026-10-08T09:27:41.372Z",
"durationMs": 517,
"status": "success",
"result": {
"id": "gen-dec-1791451661-TJvct1JVCiLuSIz8nKos",
"model": "cloudflare/clef",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.0075
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0206,
"billing": 0.0475,
"sales": 0.9319
},
"confidence": 0.8067
},
"severity": {
"type": "score",
"score": 0.0957,
"probabilities": {
"0": 0.9239,
"1": 0.0607,
"2": 0.0111,
"3": 0.0043
},
"confidence": 0.8099,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00009792
}
}
}
},
{
"caseId": "support-11",
"repeat": 3,
"outcome": {
"model": "jev",
"measuredAt": "2026-10-08T09:29:12.049Z",
"durationMs": 364,
"status": "success",
"result": {
"id": "gen-dec-1791451752-VMNU59fITI3QWWEg8Bml",
"model": "typesafe/jev-1.13-20260917",
"provider": "TypeSafe",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.06
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"sales": 1,
"billing": 0,
"technical": 0
},
"confidence": 1
},
"severity": {
"type": "score",
"score": 0.01,
"probabilities": {
"0": 1,
"1": 0,
"2": 0,
"3": 0
},
"confidence": 1,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 464,
"output_tokens": 68,
"cost": 0.000019488
}
}
}
},
{
"caseId": "support-11",
"repeat": 3,
"outcome": {
"model": "clef",
"measuredAt": "2026-10-08T09:29:12.434Z",
"durationMs": 720,
"status": "success",
"result": {
"id": "gen-dec-1791451752-Q8I8fgJ7Snu7rB4TmnnQ",
"model": "cloudflare/clef",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.0075
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0206,
"billing": 0.0475,
"sales": 0.9319
},
"confidence": 0.8067
},
"severity": {
"type": "score",
"score": 0.0957,
"probabilities": {
"0": 0.9239,
"1": 0.0607,
"2": 0.0111,
"3": 0.0043
},
"confidence": 0.8099,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00009792
}
}
}
},
{
"caseId": "support-11",
"repeat": 3,
"outcome": {
"model": "clef-flash",
"measuredAt": "2026-10-08T09:29:13.169Z",
"durationMs": 508,
"status": "success",
"result": {
"id": "gen-dec-1791451753-HKlWY7UIOJqRAX0Uovlp",
"model": "cloudflare/clef-flash",
"provider": "Cloudflare",
"answers": {
"urgent": {
"type": "noul",
"noul": 0.2676
},
"category": {
"type": "choice",
"choice": "sales",
"probabilities": {
"technical": 0.0077,
"billing": 0.1264,
"sales": 0.8659
},
"confidence": 0.6489
},
"severity": {
"type": "score",
"score": 0.1436,
"probabilities": {
"0": 0.9038,
"1": 0.0555,
"2": 0.0339,
"3": 0.0068
},
"confidence": 0.7616,
"legend": {
"0": "Information request, cosmetic documentation issue, or no impact",
"1": "One person affected or a minor issue with a workaround",
"2": "An entire company or department affected, not all customers",
"3": "All customers affected by an outage, lost access, or systemic erroneous charges"
}
}
},
"usage": {
"input_tokens": 408,
"output_tokens": 0,
"cost": 0.00003672
}
}
}
}
]
}