HISTORICAL RECORD · 2026-10-08 · support-14

Every tenant has lost access to stored records; there is no workaround.

Synthetic case. References were set by ClefBench and have not received an independent second review. These are recorded results, not a new model call.

urgent

Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count.

Reference: true

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	true	true	true	No
Clef-flash	true	true	true	No
Jev 1.13	true	true	true	No

Yes/no uses a 50% threshold. Score values are weighted scale indices; error flags and stability use the nearest level. Use the rule and full distribution to judge whether a difference matters for your task.

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	technical	technical	technical	No
Clef-flash	technical	technical	technical	No
Jev 1.13	technical	technical	technical	No

severity

Rate the stated impact, using the highest applicable level.

Reference: 3

0: Information request, cosmetic documentation issue, or no impact
1: One person affected or a minor issue with a workaround
2: An entire company or department affected, not all customers
3: All customers affected by an outage, lost access, or systemic erroneous charges

Model	Run 1	Run 2	Run 3	Changed answer?
Clef	2.9477	2.9477	2.9477	No
Clef-flash	2.8462	2.8462	2.8462	No
Jev 1.13	2.99	2.99	2.99	No

Time and provider cost for this case

Clef · run 1: 756 ms · $0.00009912
Clef-flash · run 1: 455 ms · $0.00003717
Jev 1.13 · run 1: 349 ms · $0.00001970
Clef-flash · run 2: 446 ms · $0.00003717
Jev 1.13 · run 2: 367 ms · $0.00001970
Clef · run 2: 655 ms · $0.00009912
Jev 1.13 · run 3: 398 ms · $0.00001970
Clef · run 3: 600 ms · $0.00009912
Clef-flash · run 3: 397 ms · $0.00003717

Full task, reference answers and raw recorded responses

{
  "sample": {
    "state": "Every tenant has lost access to stored records; there is no workaround.",
    "questions": {
      "urgent": {
        "type": "noul",
        "instructions": "Is this a service-wide incident affecting all customers or all tenants? A single company or user does not count."
      },
      "category": {
        "type": "choice",
        "instructions": "Select the primary responsible team.",
        "criteria": {
          "technical": "Software, availability, access or documentation issue",
          "billing": "Charges, invoices, receipts or payments",
          "sales": "Quotes, pricing before purchase or demonstrations"
        }
      },
      "severity": {
        "type": "score",
        "instructions": "Rate the stated impact, using the highest applicable level.",
        "criteria": [
          "Information request, cosmetic documentation issue, or no impact",
          "One person affected or a minor issue with a workaround",
          "An entire company or department affected, not all customers",
          "All customers affected by an outage, lost access, or systemic erroneous charges"
        ]
      }
    }
  },
  "reference": {
    "urgent": true,
    "category": "technical",
    "severity": 3
  },
  "runs": [
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        "measuredAt": "2026-10-08T09:26:13.143Z",
        "durationMs": 756,
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          "id": "gen-dec-1791451573-4ralVUnzESdo9Ey6fJdA",
          "model": "cloudflare/clef",
          "provider": "Cloudflare",
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              "noul": 0.9868
            },
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              "probabilities": {
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              },
              "confidence": 0.9078
            },
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              "probabilities": {
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              },
              "confidence": 0.9054,
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        "measuredAt": "2026-10-08T09:26:14.372Z",
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        "durationMs": 446,
        "status": "success",
        "result": {
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          "model": "cloudflare/clef-flash",
          "provider": "Cloudflare",
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              "noul": 0.9417
            },
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              },
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            },
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              },
              "confidence": 0.6796,
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        "status": "success",
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          "id": "gen-dec-1791451665-isvbdDKhWUlzNBaJybkB",
          "model": "typesafe/jev-1.13-20260917",
          "provider": "TypeSafe",
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            "urgent": {
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              "noul": 0.93
            },
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              "probabilities": {
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                "billing": 0
              },
              "confidence": 1
            },
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              },
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    },
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        "status": "success",
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          "model": "cloudflare/clef",
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          "answers": {
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              "noul": 0.9868
            },
            "category": {
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              "probabilities": {
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              },
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            },
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              },
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    },
    {
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          "answers": {
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    },
    {
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    }
  ]
}

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